Privacy Policy

Privacy Policy and Personal Data Protection at limitedart.eu

The protection of personal data is of great importance to limitedart.eu, and we want the process of handling your personal data to be fully open and transparent to you. For this reason, we have a policy that defines how your personal data will be processed and protected.

This Privacy Policy has been prepared and is based on the current Bulgarian and European legislation in the field of personal data protection. Any amendments and additions to the Privacy Policy will be applied after the updated content is published on our website limitedart.eu, as well as after users are notified by email.

The Privacy Policy applies to your personal data if you are an individual or a representative of a legal entity that is our customer. It will explain what personal information we process when providing our services, the purposes for which we use it, and what your rights are as a data subject.

Information regarding the competent supervisory authority for personal data protection

Commission for Personal Data Protection
Address: Sofia 1592, 2 Prof. Tsvetan Lazarov Blvd.
Email: kzld@cpdp.bg
Website: www.cpdp.bg

Who processes and is responsible for your personal data?

Our name and address: Rising Art Ltd, website limitedart.eu, correspondence address: Burgas, Bratya Miladinovi 41, phone: +359888454102, email: limitedart@risingart.net

We never transfer, sell, or exchange your data for marketing purposes to third parties. Data forwarded to third parties is used solely for the purpose of providing our services.

1. What data do we process, for what purposes, and on what legal basis?

Depending on the specific purposes, limitedart.eu processes the data listed below independently or in combination.

1.1. Categories of data

(a) Data provided by you, necessary for identification and fulfillment of the contractual obligations of limitedart.eu and the customer:

• Full name, address, phone number, and email address for contacting you, or contact persons designated by you;
• Data collected during payments made to limitedart.eu.

(b) Data prepared and generated by limitedart.eu in the course of providing services/goods:

• Order number, customer number, and similar identifiers;
• Data required for the preparation of invoices, value of services used, information on payment method, payments made and outstanding, information on changes in service usage, service restrictions and reinstatements;
• IP address when visiting our website.

1.2. Purposes and legal bases for processing personal data:

(a) Processing of data necessary for the fulfillment of the order. limitedart.eu processes your data for the following purposes:

• Identifying a customer for an order placed in our online store limitedart.eu or by phone;
• Updating your personal data or information related to services provided in connection with the order;
• Dispatching a courier shipment with the ordered goods;
• Technical assistance for creating account(s) and recovering a forgotten password for access to our website;
• Payment of orders and scheduling of outstanding amounts.

(b) Sending marketing communications upon receiving the user’s explicit consent:

• Providing information about new products and current offers;
• Providing information about promotions, competitions, and events organized by limitedart.eu.

(c) In fulfillment of its legal obligations, limitedart.eu processes your data for the following purposes:

• Providing information about the customer and purchases made and/or services used by them upon request/inquiry/inspection by a competent authority;
• Issuing invoices;
• Enabling tax and social security audits by the relevant competent authorities.

2. Categories of third parties that receive access to and process your personal data

2.1. Data processors — persons who, on the basis of an assignment, process your personal data on behalf of limitedart.eu or have direct/indirect access to your personal data, may include:

• Transport/courier companies for the purpose of fulfilling our contractual obligations in delivering the order;
• Banks handling payments made by you.

2.2. Other personal data controllers to whom limitedart.eu provides your personal data, processing it on their own basis and in their own name:

• Competent authorities which, by virtue of a regulatory act, have the power to require limitedart.eu to provide information, including personal data, such as Bulgarian courts or courts of other countries, various supervisory/regulatory bodies — the Commission for Consumer Protection, the Communications Regulation Commission, authorities with powers relating to national security and public order.

To ensure adequate protection of our customers’ data, we apply all necessary organizational and technical measures as provided for in the Personal Data Protection Act.

3. For how long is your personal data stored?

The duration of storage of your personal data depends on the purposes of the processing for which it was collected:

• Personal data retained upon registration of active (registered) users of the site is stored until the user’s registration is terminated;
• Personal data retained upon receipt of consent for sending marketing communications is stored until the user’s consent is withdrawn;
• Personal data processed for the purpose of concluding, amending, and fulfilling an order is stored for the period until the final settlement of all financial relations between the parties;
• Personal data processed for the purpose of issuing accounting/financial documents for tax and social security audits — including but not limited to invoices, debit and credit notes, transfer and acceptance protocols, and service contracts — is stored for at least 5 years after the expiry of the statute of limitations for extinguishing the public claim, unless applicable legislation provides for a longer period;
• limitedart.eu may store some of your personal data for a longer period until the expiry of the relevant statute of limitations for the purposes of:
  
  • preparing statistical reports on the operation of the online store;
  • protection in the event of potential customer claims related to the fulfillment/return of an order, as well as for a longer period in the case of an already arising legal dispute in connection with the above, until its final resolution by a court/arbitration decision that has entered into force.

4. What are your rights in connection with the processing of personal data by limitedart.eu?

As our customer, you have the following rights with respect to your personal data:

4.1. Right of access: to obtain access to your personal data and related information.

4.2. Right to erasure and rectification: to request that your personal data be erased, corrected, or blocked when it is inaccurate, needs to be supplemented, or its processing does not comply with the requirements of applicable legislation.

4.3. Right to object: to object to limitedart.eu at any time against the processing of your personal data where there is a legal basis for doing so.

4.4. Right to withdraw consent: to withdraw your consent to the processing of your personal data, but only where the processing is based solely on your consent (this also applies to the receipt of marketing communications).

4.5. Right to lodge a complaint: to submit a complaint to the Commission for Personal Data Protection if you consider that your rights have been infringed.

How can you exercise your rights?

We take the protection of personal data very seriously. You can always contact us at limitedart@risingart.net

5. Can you refuse to provide personal data to limitedart.eu, and what are the consequences?

In order to accept and fulfill your orders in accordance with our legal obligations, limitedart.eu requires certain data. Failure to provide the following data prevents limitedart.eu from processing and delivering your orders:

• Full name, address, phone number, and email address for contacting you, or contact persons designated by you;
• Data collected during payments made to limitedart.eu.

6. Cookie Policy

In order to improve efficiency, the electronic platform of the site uses data files known as cookies. Cookies are small text files used for the temporary storage of information about the user’s actions, preferences, or other activity when visiting a website. They are saved on the user’s computer or mobile device for a certain period of time depending on their type. Cookies help make the website more convenient to use, as they save users from having to re-enter their preferences each time they visit the site or navigate between pages. Cookies allow the website to function smoothly, monitor for irregularities, and identify opportunities to optimize the ways in which it delivers information and communicates with users. The site may use one or more of the following types of cookies, depending on their level of necessity:

• Strictly necessary cookies — These are cookies without which the functioning of the site is impossible or is placed at high risk. This includes cookies for navigating the website, saving entered information when moving between different steps, and for logging in or registering. Strictly necessary cookies also include those that ensure control over connection security and protection against unwanted external interference. This type of cookie is often referred to as temporary or session cookies, as they are stored temporarily and disappear when the browser session is closed.
• Functionality cookies — This category of cookies serves to facilitate the user’s use of the website and to accommodate individual user preferences. Functionality cookies include cookies for device recognition, saving preferences regarding language and font size, and others. This type of cookie may be stored on the device for a longer period, can be used across more than one browser session, and are called persistent cookies.
• Third-party, performance, analytics, and advertising cookies — Analytics cookies are used to collect statistical information on the basis of which general conclusions and recommendations can be drawn regarding the effectiveness of the site in relation to users’ goals, as well as for marketing and advertising purposes. Such statistics include the number of users per page, most visited pages, sources of visits, time spent on the page, errors encountered, and others. These cookies allow the collection of anonymous information about the way users navigate the website and the difficulties they may experience. For greater precision, the site uses Google Analytics, an established analytical tool.

Disabling cookies — as a user, you have the ability to control the cookies used, delete cookies stored on your device, and disable the use of cookies going forward. Detailed instructions for various browsers and operating systems can be found online. Please note that blocking cookies will affect the way the website operates and may result in impaired site functionality.

7. Links

The site may include links to other websites that are outside our control. We cannot be held responsible for the protection of personal data or for the content of these websites, but we offer these links to help our visitors find more information on specific topics.

8. Updating our Privacy Policy

We may update our Privacy Policy. The most recent version is always available on our website. We will communicate any material changes to the Privacy Policy, such as the purpose of using your personal data, the identity of the controller, or your rights.

9. Payments accepted on limitedart.eu

Payment by bank transfer.
Payment by debit/credit card via the myPOS system.

9.1. When paying by card:

Accepted card types: debit, credit, and business cards — Visa, Visa Electron, V PAY, MasterCard, Maestro.
Transactions are processed through the MasterCard Identity Check and VISA Secure security programs.
We do not store bank card data used for payments through the site.
If a refund is required for a payment made by bank card, the amount will be refunded to the card used for the payment.